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VALOR GLOBAL PROFESSIONAL

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VALOR GLOBAL PROFESSIONAL

Ensure customer satisfaction and provide professional customer support.Communicating and coordinating with colleagues, as necessary.Keeping records of customer interactions, transactions, comments, and complaints.Knowing our products inside and out so that you can answer questions.Use 6sense to connect with top decision-makers at. Acknowledging and resolving customer complaints. Find useful insights on Valor Globals company details, tech stack, news alerts, competitors and more.Responding promptly to customer inquiries.Maintaining a positive, empathetic, and professional attitude toward customers always.Educate customer on specific information.

Bilingual (English/Spanish) with the ability to communicate in both English and Spanish effectively and professionally with others.

Inbound General Customer Service and Soft Collections + basic Technical Troubleshooting.

General customer service duties and responsibilities include answering phone calls, responding to customer questions and complaints, and walking customers through different processes, basic technical troubleshooting, and soft collections.ĭuties and Responsibilities include the following. Also, for responding to customers via phone.

Summary: The Customer Service Representative is responsible for supporting one or more clients with customer inquiries and support while demonstrating our company values. Please take a moment to read the job description below. Thank you so much for your interest, we are excited to get to know you better during this recruiting process.